Privacy Policy

ProductiveElio Stitchcraft (“we,” “us,” or “our”) provides sewing machine courses at productiveelio.bond. This Privacy Policy explains how we collect, use, and share personal information when you visit our site or purchase a course.

Information we collect

• Account data: name, email, hashed password.
• Purchase data: course selections, billing amount, and timestamps. Payments are processed by third-party providers; we do not store full card numbers.
• Support data: messages you send via forms or email.
• Usage data: device type, browser, pages visited, and approximate location derived from IP.
• Cookies and local storage: preferences (theme), analytics, and cart/favorites. See Cookies section.

How we use information

• Provide and improve courses and site functionality.
• Process transactions and deliver receipts.
• Respond to your requests and provide support.
• Analyze site usage to improve content and navigation.
• Comply with legal obligations.

Sharing

We share information with vendors who help operate the site (hosting, analytics, payment processing). These providers process data under contracts consistent with this Policy. We may share information to comply with law or protect our rights.

Cookies and local storage

We use cookies and local storage to remember your preferences, such as theme, cookie consent, favorites (Fallows), and cart items. You can clear or block these in your browser settings; the site will remain accessible but some features may not persist.

Data retention

We retain account and purchase records for as long as you maintain an account and as required by law. Support messages are kept for up to 24 months for quality and troubleshooting.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data, and to object to or restrict processing. To exercise these rights, email [email protected].

Security

We use reasonable technical and organizational measures to protect information. No online system is perfectly secure; please use a strong, unique password and keep it confidential.

Children

Our courses are intended for general audiences. Children should use the site with adult supervision. We do not knowingly collect personal data from children under 13 without verifiable parental consent.

Changes to this Policy

We may update this Policy from time to time. We will revise the “Effective date” and, if changes are significant, provide a prominent notice on the site.

Contact

If you have questions, contact us at [email protected] or call +1 (415) 555-0137.