Frequently Asked Questions
If you still have questions after reading this page, please contact us.
How long do I keep access to a course?
You receive lifetime access to the purchased course, including future updates to that course. We do not use expiration timers.
What sewing machine do I need?
Any domestic machine with straight stitch works for our beginner path. Specialty courses may list optional feet (e.g., walking foot). Each catalog entry highlights requirements.
Do you ship materials?
We provide detailed material lists and alternatives you can source locally. We do not ship kits at this time.
Are the lessons suitable for children?
Yes, with adult supervision. Our safety module covers finger placement, speed control, and unplugging when changing needles.
Do you offer refunds?
Yes. If a course does not fit your needs, email [email protected] within 14 days of purchase. We’ll provide a respectful, prompt refund per our Terms.
How are difficulty levels defined?
Foundations: no prior experience. Skill Builder: confident with straight seams. Expert: detailed finishing and precision work. Workshop: focused projects.
Can I watch offline?
Video lessons stream online. PDFs and check cards can be downloaded and printed for offline practice.
What support do I get?
Email support for troubleshooting, plus optional feedback on project photos. We avoid forums to keep your focus on making.